Your Feedback

We enjoy hearing from you!
Thank you for trusting us with your eye care needs. Please let us know how we are doing. Click on the following link to tell us how we exceeded your expectations, how we could improve our care, or to let us know how a particular doctor or staff member made the extra effort for you. Thank you for taking your time to help us make the best office possible!

We Need Your Input

With your input, we can make our office and your visits the best

 

Feedback Form

Please feel free to take the time to fill out the below feedback form. All your responses are anonymous unless you want to provide us your contact information. We greatly appreciate your feedback.

Date of your encounter:  Time of your encounter:

How were you treated on the phone?

 poor
 average
 good
 excellent
 not applicable

How were you treated when you first entered the office?

 poor
 average
 good
 excellent
 not applicable

How was your experience in our office?

 poor
 average
 good
 excellent
 not applicable

How do you feel you were treated?

 poor
 average
 good
 excellent

Is there any staff member that made your experience more enjoyable or less enjoyable?
(Please explain)

Do you feel the Doctor took the appropriate time with you?

 too little time
 perfect amount of time
 too much time
 not applicable

Do you feel the Doctor gave you the appropriate care?

 unsatsifactory
 satsifactory
 exceeded expectations
 not applicable

Do you feel the selection of glasses or products available fulfilled your needs?
(Please explain)

Is there any suggestion(s) you have to improve your experience the next time you are in to see us?

Any additional comments:

OPTIONAL INFORMATION
This section is optional, and should only be provided if you would like to be contacted on this matter.

Your Name:

Your Email:

Your Phone:

 

 

 

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Copyright © 2008 by Sorensen & Sorensen, Optometrists. All rights reserved.
68 N. High Street Suite F-107 New Albany OH 43054 - Phone: 614.933.0575 Fax: 614.933.0573